Terms of sale

TERMS OF SALE

1. Scope

These Terms of Sale apply to all purchases made through the website forgeseat.com operated by:

Vincent LIM trading as ForgeSeat
10 Rue de la Paix
75002 Paris
France

By placing an order on our website, you agree to be bound by these Terms of Sale.

These Terms apply exclusively to consumers and non-professional customers purchasing products for personal use.


2. Products

ForgeSeat offers automotive seat covers and related vehicle interior accessories through the website.

Product descriptions, specifications, images and dimensions are provided for information purposes only.

While we make every effort to ensure accuracy, minor differences in colour, appearance or finish may occur due to screen settings, lighting conditions and manufacturing variations.

Customers are responsible for reviewing product information before placing an order.


3. Product Availability

All products are offered subject to availability.

We reserve the right to modify, discontinue or limit quantities of any product at any time without prior notice.


4. Business Information

Trading Name: ForgeSeat

Operator: Vincent LIM trading as ForgeSeat

Business Address:
10 Rue de la Paix
75002 Paris
France

Email: support@forgeseat.com

Telephone: +44 1202 080175

Business Registration Number (SIRET):
901 197 723 00033


5. Orders

Customers may place orders directly through the website.

Before completing an order, customers have the opportunity to review the selected products, pricing and delivery details.

An order becomes binding only once payment has been successfully processed and an order confirmation email has been sent.

ForgeSeat reserves the right to refuse, cancel or limit any order where fraud, abuse or unauthorised activity is suspected.

We also reserve the right to refuse unusually large orders intended for resale or commercial distribution.


6. Order Changes & Cancellations

Customers may request changes or cancellations by contacting:

support@forgeseat.com

Requests must be made within 24 hours of placing the order.

Once an order has entered processing or shipping, changes may no longer be possible.


7. Pricing

All prices displayed on the website are shown in the currency selected by the customer and include applicable taxes where required.

Prices may be updated without prior notice.

The price charged will be the price displayed at the time the order is placed.

Shipping costs, where applicable, will be displayed before checkout.


8. Payment

Payment is due in full at the time of purchase.

Accepted payment methods may include:

  • Visa

  • Mastercard

  • American Express

  • Maestro

  • Other payment methods displayed at checkout

All payments are processed securely through approved payment providers.


9. Delivery

Orders are typically processed within 1–2 business days.

Once dispatched, delivery typically takes 3–7 business days within the United Kingdom.

Tracking information will be provided by email once the order has been shipped.

Delivery times are estimates only and may occasionally vary due to courier delays, peak periods or circumstances beyond our reasonable control.

ForgeSeat shall not be liable for delays caused by courier services, customs procedures or events outside our reasonable control.


10. Returns & 30-Day Fit Guarantee

We offer a 30-Day Fit Guarantee.

If your ForgeSeat cover does not fit your vehicle properly, you may request a return within 30 days of delivery by contacting:

support@forgeseat.com

To be eligible for a return:

  • The item must be clean and in good condition.

  • The return request must be submitted within 30 days of delivery.

  • Proof of purchase is required.

Customers may carefully unpack and test-fit the product to verify compatibility.

Returned items that are damaged, heavily used, stained or unsuitable for resale may not qualify for a refund.

Full details are available in our Returns Policy.


11. Product Compatibility

ForgeSeat seat covers are designed to fit most cars, SUVs and pickup trucks.

Vehicle compatibility may vary depending on seat configuration and trim level.

Customers are encouraged to contact our support team before ordering if compatibility is uncertain.


12. Ownership & Risk

Ownership of products passes to the customer once full payment has been received.

Risk transfers when the customer takes physical possession of the goods.


13. Warranty & Defective Products

Customers are entitled to their statutory rights under applicable consumer protection laws.

If a product arrives damaged, defective or materially different from its description, customers should contact:

support@forgeseat.com

within a reasonable period of receiving the item.

Where appropriate, ForgeSeat may offer:

  • Replacement

  • Repair

  • Refund

depending on the circumstances.


14. Intellectual Property

All content displayed on the website, including text, graphics, logos, product descriptions, photographs and designs, remains the property of ForgeSeat or its licensors.

No content may be copied, reproduced, distributed or exploited without prior written consent.


15. Personal Data

Personal information collected through the website is processed in accordance with our Privacy Policy.

Customers may exercise their rights of access, correction, deletion or objection by contacting us.


16. Force Majeure

ForgeSeat shall not be held liable for delays or failures resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Transport disruptions

  • Industrial disputes

  • Government restrictions

  • Telecommunications failures


17. Limitation of Liability

Nothing in these Terms excludes any liability that cannot legally be excluded under applicable law.

To the maximum extent permitted by law, ForgeSeat shall not be liable for indirect, incidental or consequential losses arising from the use of our products or services.


18. Governing Law

These Terms of Sale shall be governed by and construed in accordance with the laws of France.

Any dispute arising from these Terms shall be subject to the jurisdiction of the French courts.


19. Contact Information

For any questions regarding these Terms of Sale, please contact:

ForgeSeat
10 Rue de la Paix
75002 Paris
France

Email: support@forgeseat.com