Privacy policy

Last Updated: June 2026

1. Introduction

At ForgeSeat, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website or place an order through forgeseat.com.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Data Controller

The data controller responsible for your personal information is:

Vincent LIM trading as ForgeSeat
10 Rue de la Paix
75002 Paris
France

Email: support@forgeseat.com

3. Information We Collect

When you place an order or interact with our website, we may collect:

Identity Information

  • Full name

  • Billing address

  • Delivery address

Contact Information

  • Email address

  • Telephone number

Order Information

  • Products purchased

  • Order history

  • Payment status

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

4. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Deliver products

  • Provide customer support

  • Send order confirmations and tracking information

  • Prevent fraud

  • Improve website performance

  • Comply with legal obligations

Where you have given consent, we may also send marketing communications regarding products, promotions and updates.

5. Marketing Communications

You may unsubscribe from marketing emails at any time by:

Order updates and transactional emails will continue to be sent when necessary.

6. Payment Security

Payments are securely processed through trusted payment providers.

ForgeSeat does not store your full payment card details.

Payment information is handled in accordance with PCI-DSS security standards.

7. Shopify

Our store is hosted by Shopify Inc.

Shopify provides the ecommerce platform that enables us to sell products and services online.

Your data may be stored through Shopify's secure databases and systems.

For more information, please visit:

https://www.shopify.com/legal/privacy

8. Sharing Information

We only share information when necessary to operate our business.

This may include:

  • Shipping carriers

  • Payment processors

  • Fraud prevention services

  • Technology providers

  • Legal authorities when required by law

We do not sell your personal information.

9. International Transfers

Some service providers may process data outside the United Kingdom or European Economic Area.

Where this occurs, appropriate safeguards are implemented to protect your information.

10. Cookies

ForgeSeat uses cookies and similar technologies to:

  • Improve website functionality

  • Remember preferences

  • Analyse website traffic

  • Improve customer experience

You can manage cookies through your browser settings.

Disabling cookies may affect certain website functions.

11. Data Retention

We retain personal information only for as long as necessary:

  • To fulfil orders

  • To provide customer support

  • To comply with legal obligations

  • To resolve disputes

12. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent

To exercise any of these rights, contact:

support@forgeseat.com

13. Data Security

We take reasonable technical and organisational measures to protect your information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

However, no online transmission or storage system can be guaranteed to be completely secure.

14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party sites.

15. Changes To This Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be published on this page and become effective immediately upon publication.

16. Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact:

ForgeSeat
10 Rue de la Paix
75002 Paris
France

Email: support@forgeseat.com

Telephone: +44 1202 080175