Refund policy

Refund & Returns Policy

We want you to order with confidence.

If your ForgeSeat cover does not fit your vehicle properly, you may request a return within 30 days of delivery.

Customers may carefully unpack and test-fit the product to check compatibility.

To be eligible for a return:

The return request must be submitted within 30 days of delivery.
The item must be clean and in good condition.
The item must not be damaged, stained, heavily used or altered.
All original packaging, accessories and inserts should be included where possible.
Proof of purchase is required.

Returned items that are damaged, heavily used, stained or unsuitable for resale may not qualify for a refund.

Return shipping costs are the responsibility of the customer, unless the item received is defective, damaged or incorrect.

We recommend using a tracked shipping service when returning an item.

If your item arrives damaged, defective or incorrect, please contact us as soon as possible at:

Please include:

Once reviewed, we will offer a suitable solution, which may include a replacement, exchange or refund.

To request a return, contact us at:

Once your return request has been reviewed and approved, we will provide return instructions and the return address.

Please do not send items back before receiving return approval.

Once your returned item has been received and inspected, we will notify you by email.

If your return is approved, your refund will be processed to your original payment method.

Refund processing times may vary depending on your bank or payment provider, but typically take 7 days after approval.

Where available, we may offer an exchange if the product is defective, incorrect or unsuitable due to fit issues.

Please contact our support team before returning any item.

For all return, refund or exchange requests, contact:

ForgeSeat Customer Support
Email: support@forgeseat.com

Support Hours: Monday–Friday, 10am–6pm (UK Time)