Payment Policy

 

Last updated: July 9, 2026

1. Accepted Payment Methods

We currently accept the following payment methods for all online purchases:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • PayPal
  • Shop Pay
  • Klarna

All transactions are completed in GBP (£) and processed through secure and encrypted checkout systems.

ForgeSeat is not VAT registered, and no VAT is charged on your orders. The price you see at checkout is the final price you pay to us.

Klarna payment options are subject to Klarna's own terms and conditions. Klarna's services may involve a credit agreement. Please review Klarna's terms at klarna.com before selecting this payment method.

2. Payment Security

Your payment security is important to us.

Our website uses SSL encryption and works with trusted payment providers to help protect your personal and payment information.

ForgeSeat does not store your full card details. Payment information is handled in accordance with PCI-DSS security standards.

3. Charges and Authorisations

Your payment method will be charged when your order is placed.

In some cases, your bank or payment provider may show a temporary authorisation before the final payment is confirmed. This is a standard payment process and is outside our direct control.

4. Payment Issues

If your payment cannot be completed, please check that:

  • Your billing details are correct
  • Your payment method has sufficient funds
  • Your card or payment provider allows online purchases

If the issue continues, please contact us at support@forgeseat.com and we will do our best to assist you.

5. Fraud Protection

To help protect our customers and prevent fraudulent transactions, some orders may be subject to additional verification.

If we need to confirm any order or payment details, we may contact you before processing the order.

6. Contact Information

ForgeSeat Customer Support

Email: support@forgeseat.com

Phone: +44 1202 080175

Customer Service Hours: Monday to Friday, 10:00 AM to 6:00 PM (GMT/BST)

Support is provided from France with dedicated English-language support for UK customers. Our UK contact number is a dedicated support line handled by our team. We aim to respond within 24 hours on business days.